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Ms. Tess is an MBA graduate from the Ateneo Graduate School of Business in Makati City. After college, she worked in a prestigious bank for six years and then began her career in the HMO industry in 1997. |
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She eventually co-founded Responsive Health and Insurance Brokers in 1999 as company president, the position she still holds at present. In 2003, she completed the Strategic Management in the Health Care Industry and Marketing Health Care Services programs of the Asian Institute of Management. |
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For one decade now, she has been conscientiously honing her expertise by taking part in various life and non-life trainings of different insurance companies. She has also attended various symposia sponsored by the Personnel Management Association of the Philippines (PMAP) which dealt primarily on different leadership, organizational, cultural and people empowerment issues. |
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A true believer of the saying “HEALTH IS WEALTH”, Ms. Tess practices what she preaches by being active in several sports to keep her fit – physically and mentally. |
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Dr. Volts is a Doctor of Philosophy in Management graduate (with honors and high academic distinction) from the International Academy of Management & Economics (IAME) in Makati City.
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He is also an MBA graduate (summa cum laude) from the same institution and has also attended the Marketing Health Care Services Program of the Asian Institute of Management (AIM). In 1993, he was given full recognition as Far Eastern University’s Overall No. 1 academic scholar prior to finishing his B.S. Biology course. He hails from Hagonoy, Bulacan where he graduated as a high school Valedictorian. He is also a Distinguished Toastmaster (DTM), the highest norm in the Toastmasters International organization. |
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He has with him 17 solid years of expertise in sales and marketing, medical operations, and claims management, which he has learned and attributed from one of the country’s largest HMOs. He has also served as the company’s newsletter managing editor. |
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Some of his social and religious involvements are as follows: a) Chairman of the 36th National Management Congress, 2008; b) Vice President for National Affairs and Newsletter Editor of the Philippine Council of Management, 2008; c) National PRO and Newsletter Editor of Toastmasters International-Philippines, 2007; d) President of IAME & Associates Toastmasters Club, 2007; e) Board of Trustee Member and Choir President of Central United Methodist Church, Manila; and f) Member of the Philippine-British Society. |
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Mr. Rene is a graduate of AB Behavioral Science at the University of Sto. Tomas. He is very active in his religious, social and civic affiliations. During his college years, he became the President of the Rotaract Club of Faculty of Arts & Letters and thereafter the President of the Rotaract Club of University Belt, Manila. He was a former volunteer assistant teacher of the ‘Skwelahang Sikolohiya at the Maximum Compound of the National Bilibid Prison from 2004 to 2006. |
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He is presently engaged with the following: a) volunteer facilitator of the Salesian Lay Volunteer Philippines; b) Shepherd/Servant of the Emmanuel Catholic Charismatic Community at Greenbelt, Makati; c) volunteer “formator” for the Scholarship Program of the Philippine Jesuit Prison at the National Bilibid Prison, Muntinlupa; d) first Chairman of their High School Batch 88 Alumni of Malate Catholic School; e) founding member of UST-TALA (Thomasian Alumni Leaders Association), and f) Community Servant of the Young Upbeat Professional for Peace (YUPPEACE) of Don Bosco. |
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His work experiences as HR Supervisor, Credit and Collection Supervisor, Field Manager and Administrative Manager also prove that he is indeed a well rounded person. He is presently pursuing his Masteral studies in Psychology at the Polytechnic University of the Philippines. |
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Mr. Chris finished his Bachelor of Science in Nursing at the Centro Escolar University, Manila in 1996 as one of the Top 20 students of his class. In that same year, he passed and became a Registered Nurse and joined the Philippine Nursing Association as full-fledged member. |
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He was introduced to Industrial Nursing as a Staff Nurse in a medical clinic specializing in pre-employment and annual physical examinations. Then he became a company nurse prior to joining with one of the largest HMOs in 1998 as a Customer Care Assistant. |
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| For almost 10 years in the HMO industry, he has handled almost all units in Customer Care as Supervisor for Head Office Call Center and eventually for Corporate Accounts. His expertise, specialization in Customer Service and exposure in Training definitely marked an edge in Responsive’s Customer Care Team. |
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